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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Elevate your espresso ritual with the AIEVE Large Espresso Cooling Ball. This 2-pack XL set pairs premium 304 stainless steel with a sealed glycerin-water core to chill quickly, helping preserve the espresso’s delicate aroma and nuanced flavors. Designed to work with popular machines, including Nespresso and Breville Barista, these balls aim to deliver a smoother cup without compromising the crema or bouquet.
The ball’s metal shell surrounds a sealed glycerin-water core. When you freeze it, the core stays liquid and transfers cold to the coffee as soon as you pour, helping to reduce the risk of over-extraction and guiding flavor toward balance.
In everyday use, you may notice a crisper aroma and a cleaner mouthfeel. The larger size offers more contact with the liquid, which can support a richer impression of body without pronounced bitterness.
Keep the set ready for action by freezing in the included storage box for about four hours, then reusing with your next brew. It’s dishwasher safe for easy cleanup, and a quick wipe helps maintain the finish.
Beyond daily brewing, this set makes a thoughtful gift for coffee lovers—perfect for birthdays, holidays, or housewarmings. Compatibility includes popular espresso setups such as Nespresso and Breville Barista.
Q: What’s included in the AIEVE Large Espresso Cooling Ball 2 Pack XL set?
A: The set includes two large stainless steel cooling balls and a storage box for freezing and use with espresso.
Q: How do I use the cooling balls for espresso or iced coffee?
A: Freeze the ball for four hours in its box, place on your cup while brewing, and enjoy reduced dilution.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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