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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Redefine your mate ritual with a modern take that blends durable materials, thoughtful design, and subtle regional symbolism. The BALIBETOV Yerba Mate Cup uses vacuum-insulated stainless steel to help keep your drink at a preferred temperature longer, while a soft-touch silicone cover provides a comfortable grip. A pragmatic non-slip base adds stability, so you can enjoy your sip at home, in the office, or on the go without wobble or fuss.
This cup isn’t just about function; it’s about a calm, satisfying moment. The exterior sleeve protects hands from heat or cold, invites a relaxed hold, and makes the cup feel as good to touch as it looks. Balance between form and function makes it an appealing choice for anyone who appreciates a clean, contemporary aesthetic paired with a traditional activity.
Each color in the BALIBETOV lineup represents a distinct region of Argentina, honoring the roots of yerba mate while delivering a sleek, modern silhouette. The result is a versatile piece that suits a kitchen shelf, a desk at work, or an outdoor gathering, without sacrificing style or durability.
Rinse after use and hand wash when possible to maintain the finish. The smooth interior cleans easily, and the included brush helps reach crevices for a quick refresh. Designed for repeat use with minimal fuss.
Note: This description highlights features drawn from the product data, focusing on real-world use and user needs without asserting clinical claims.
Q: What’s included with the BALIBETOV Yerba Mate Cup?
A: The set includes the insulated cup, two bombillas, a cleaning brush, and a silicone sleeve for grip.
Q: Is the cup suitable for on-the-go use?
A: Yes. The vacuum insulation and non-slip base support portable, stable sipping at home, work, or travel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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