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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the refreshed Clearly Filtered No.1 Water Pitcher (updated August 2024): a more ergonomic grip, a smoother hinge-fill lid, and the same commitment to delivering clean, great-tasting water wherever you hydrate—at home, in the office, as a dorm essential, or during RV trips.
What sets it apart is the filtration core. The advanced affinity filtration system targets and reduces up to 365+ contaminants, including fluoride, lead, PFAS/PFOA, microplastics, and arsenic, while leaving beneficial minerals in your water. This thoughtful blend of filtration materials works through a combination of absorption and binding to help you enjoy water that tastes crisper and feels fresher.
Materials and safety matter. The pitcher is crafted from medical-grade, BPA-free Tritan plastic and is designed to be non-leaching. You can prime the filter before first use with the included priming bag and follow the Quick Tips for best performance.
Long-lasting filtration means fewer replacements. A typical filter life reaches about 100 gallons, equating to roughly 200 pitcher refills over a period of about four months, depending on usage. When it’s time to replace, convenient reorders keep you stocked without hassle.
Transparency and trust. Third-party independent testing aligns with NSF/ANSI standards 42, 53, 401, and 473. The published performance data show removal rates for fluoride, lead, chlorine, heavy metals, pharmaceuticals, phthalates, SVOCs, and VOCs. Details are readily accessible so you can review how the system performs against your concerns.
Clean water with a noticeably crisper aroma and cleaner aftertaste can come from a dynamic water pathway paired with a powerful filtration blend. Choosing this pitcher also helps reduce single-use plastic bottle waste, supporting a more sustainable hydration habit.
Minimal setup with priming guidance and included tips ensures you get peak performance quickly. If questions arise, Clearly Filtered provides helpful support to keep your filtration running smoothly.
Q: What makes Clearly Filtered No.1 Pitcher different from ordinary pitchers?
A: A proprietary filtration system targets 365+ contaminants while preserving minerals for clean-tasting water.
Q: How long does a filter last and how do I know when to replace it?
A: Estimated life is about 100 gallons (roughly 200 refills); replacement guidance is included with the pitcher.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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