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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the DaCool Food Thermo, a compact 16-ounce insulated jar designed to move with you from classroom to boardroom and beyond. Crafted with BPA-free, PVC-free 304 stainless steel, this lunch jar blends durable construction with food-grade safety, making it a dependable companion for both kids and adults. The metal construction feels sturdy in hand, and the cyan-blue finish adds a cheerful touch to any bag or desk.
Behind its user-friendly exterior lies vacuum insulation with a copper-coated wall and seamless welding. This combination minimizes heat transfer, helping hot dishes stay warm and cold foods stay crisp longer. The double-wall design also contributes to a comfortable grip and steady temperature retention, so you can enjoy a sip of soup, a scoop of rice, or a fresh yogurt without frequent trips to the microwave or fridge. In practice, you can prepare a hot meal for a busy morning or pack a cool snack for a longer day out, with the confidence that your food will hold its intended temperature.
The design emphasizes everyday practicality. The outer lid adds extra insulation and helps create a reliable seal to minimize leaks, making this jar a solid choice for backpacks, lunch bags, or travel kits. An additional benefit is that the outer lid can double as a container for small toppings or sauces, turning your meal into a compact, all-in-one solution for on-the-go eating.
Note that temperature performance can vary with food type, initial temperatures, and external conditions. The DaCool Food Thermo is designed to offer practical convenience, temperature retention, and leak resistance for busy days away from home.
Q: Is the DaCool Food Thermo safe for kids?
A: Yes. It uses BPA-free, PVC-free 304 stainless steel and food-grade materials.
Q: How long does it keep food hot or cold?
A: Preheat with hot or cold water for 5–10 minutes; it can keep liquids hot or cold for up to 12 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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