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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet a reliable, stylish duo designed to handle everything from casual weeknight dinners to festive gatherings. These large oval porcelain platters blend clean, timeless white with practical details that help your food take center stage without fuss. Their generous footprint makes it easy to present a whole course—from a show-stopping main dish to an array of appetizers, sides, and desserts—while keeping service simple and elegant for guests.
Crafted from premium, lead-free porcelain, the platters offer a sturdy, chip-resistant surface that’s built to last. The edge design is thoughtfully thick and deep, helping contain sauces and juices as you carry food from kitchen to table. This makes them ideal for both everyday meals and larger gatherings where a spill-free, comfortable-to-hold tray matters.
The gleaming white finish lends a modern, versatile backdrop for any table setting—whether you’re unwinding with a family meal or staging a formal dinner. The plates are designed to be easy to clean and stack, with a zero-tilt profile that helps maximize cabinet space when stored. This combination of form and function makes them a reliable addition to your serveware collection.
Whether you’re setting a Thanksgiving spread, arranging a Christmas feast, or hosting a casual party, these DOWAN platters offer a practical platform to present food with confidence. They invite guests to linger and admire the presentation while you focus on enjoying the moment.
Q: What are the dimensions of the DOWAN 16-inch Oval Serving Platters?
A: The platters measure about 15.7 inches by 8.7 inches, offering ample space for main dishes, sides, or desserts.
Q: Are the platters oven and microwave safe?
A: Yes—lead-free porcelain is microwave and oven safe, suitable for reheating and serving at gatherings.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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