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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet ENCOOL's 24 oz leakproof insulated water bottle with straw, designed for people who stay active from morning to night. The secure lid and thoughtful carry design help you hydrate without surprises, whether you’re commuting, hitting the gym, or cranking through a workday.
Key design highlights combine practicality with durability. A leakproof lid creates a reliable seal that reduces the chances of spills in bags or car cup holders. The double-wall stainless steel construction provides robust insulation, helping beverages stay cold so you can enjoy a refreshing sip after a long afternoon meeting or a tough workout.
With double-wall stainless steel, the bottle is designed to keep drinks cold throughout workdays, commutes, and everyday activities. No need for reheating or constant ice swaps.
The bottle fits most car cup holders and features a carry-friendly shape that travels with you from desk to car, gym bag to grocery store.
Reinforced lid structure and durable materials are made to withstand frequent opening, closing, and daily handling—so you can rely on ENCOOL day after day.
In short, ENCOOL is a practical choice for daily hydration: a bottle that works the way you expect—without leaks, mess, or extra hassle. The Misty Grey finish adds a subtle, modern touch to your routine, whether you’re at the office, on a commute, or at the gym.
Q: Is the ENCOOL 24 oz bottle leakproof and easy to carry?
A: Yes. The leakproof lid and carry-friendly design help prevent leaks and make ENCOOL easy to take on the go.
Q: How long does the drink stay cold with ENCOOL?
A: The double-wall insulation is designed to keep beverages cold throughout the day during work, travel, and daily activities.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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