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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
From the moment you pour, the clear glass frames the whiskey's warm amber hues, inviting a slow, mindful tasting. The 11 oz capacity provides a balanced pour that fits everyday enjoyment and special occasions alike. This eight-glass ensemble creates a cohesive barware moment for both quiet nights and lively gatherings.
The combination of thick walls and a heavy base helps the glass stay steady as you swirl to release aromas. The crystal clarity emphasizes color, inviting you to notice subtle notes as you sip. The 11 oz size offers generous room for ice, a splash, or a neat pour, while remaining easy to hold with one hand.
While the engraved motif adds a touch of sophistication, the practical design emphasizes comfortable handling, even with a chilled cocktail. They work well for whiskey flights at home, a neat pour of bourbon, or a mixed drink that benefits from a clear, color-rich glass. Their versatility makes them suitable for casual nights with friends or a more formal tasting moment.
These glasses are dishwasher safe for everyday convenience. They arrive with protective packaging to reduce breakage during shipping, and customer support is available to address concerns within 24 hours.
Current offer: buy 6 sets and receive 2 additional sets free, a thoughtful option for home bars or hospitality spaces seeking a consistent look and feel.
Q: What does the Gencywe Crystal Whiskey Glasses set include?
A: Eight 11 oz heavy-base rocks glasses with an engraved design.
Q: Is the set protected during shipping and dishwasher safe?
A: Yes, packaged with full foam protection and the glasses are dishwasher safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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