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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet your everyday hydration companion, designed for movement, travel, and busy days. The 32 oz Birch Gray Hydro Flask offers a comfortable, flexible handle and a closeable straw cap that opens and closes with one hand, making on demand hydration easy wherever you are. The wide mouth accepts ice cubes and is simple to clean, while the durable stainless steel construction helps maintain a clean taste from one day to the next.
TempShield double‑wall vacuum insulation helps keep beverages cold for up to 24 hours, so your water stays refreshing through workouts, commutes, and school days. The wide mouth is ice‑cube friendly, making it simple to boost chill without diluting flavor. This bottle is BPA‑free, responsible in materials, and designed to stay clean after daily use.
The Flex Straw Cap closes securely, reducing the risk of leaks during transit. It travels well in bags and backpacks, while still being simple to operate with one hand. The bottle and cap break down for quick cleaning, and you can run it through the dishwasher for hands‑free maintenance. Bright colors stay vibrant over time, helping you spot your bottle in a crowd.
The Birch Gray finish offers a subdued, versatile look that pairs with gear from workouts to workdays. The bottle works with all wide mouth Hydro Flask caps, giving you flexibility to switch lids as your needs evolve. Note that the Flex Straw Cap is not intended for hot liquids, and the bottle should not be used on stoves, in microwaves, or freezers. This model is designed for cold or room temperature beverages and is ideal for staying hydrated during outdoor adventures or daily routines.
Care and use tips ensure lasting performance: hand wash components if needed, dry thoroughly before reassembly, and avoid exposing to extreme heat. With proper care, your Hydro Flask bottle can remain a trusted companion for seasons to come.
Q: Is the Hydro Flask 32 oz bottle leakproof?
A: Yes, the Flex Straw Cap is designed to be leakproof when closed, helping prevent spills in bags.
Q: Can this bottle keep drinks cold for a full day?
A: TempShield double-wall insulation helps keep beverages cold for up to 24 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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