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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for busy mornings, commutes, and everything in between, the HydroJug Coffee Traveler blends practical design with flavor-conscious details. The flip-top lid closes with a soft-touch motion, delivering a clean, one-handed sipping experience without spills during errands, workouts, or desk days.
The ceramic-lined interior protects flavor and minimizes metallic notes, so coffee and tea taste closer to freshly brewed at the source, even when you're sipping on the go.
With smart insulation, this mug keeps beverages hot for up to 6 hours or cold for as long as 12 hours. It's a versatile companion for lattes, drip coffee, or iced tea during long days away from home.
The 20 oz capacity sits nicely in most car cup holders and features an easy-grip handle for both right- and left-handed users. A protective rubber base helps keep surfaces quiet and protected.
Constructed to be BPA-free and dishwasher safe, the HydroJug Coffee Traveler is designed to handle daily commutes, road trips, and desk-side breaks with ease.
In real life, the Alumni Red finish adds a touch of personality to your routine while the mug’s balance and grip make it easy to grab during a busy morning. If you value flavor fidelity, practical design, and easy maintenance, this travel mug offers a practical option for coffee lovers who are constantly on the move.
Q: Is the HydroJug Coffee Traveler leak-proof when closed?
A: Yes—its flip-top lid provides a leak-resistant seal to help prevent spills.
Q: How long does it keep drinks hot or cold?
A: Hot up to 6 hours and cold up to 12 hours, depending on conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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