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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
From daily commutes to weekend adventures, Kepwam's 20oz self-heating travel mug blends durable materials with smart temperature control to deliver a reliable sipping experience. The exterior feels cool to the touch, while the interior hugs your beverage with double-wall vacuum insulation. The ceramic coating gives a smooth, almost velvety feel when you grip it, and the ergonomic rotating handle makes grabbing it from a bag or cup holder effortless.
When fully charged, the mug maintains your drink’s warmth for up to 10 hours on its own. If you’re near a charging dock, pairing the mug helps you sustain warmth through long trips or busy workdays. The combination of power and insulation means fewer reheats and more time enjoying the aroma of your beverage.
Three temperature presets let you choose 113°F, 131°F, or 149°F with a simple press. The mug also includes smart safety features: it stops heating when it’s empty and automatically shuts after 3 hours of inactivity, preserving energy and extending battery life.
Use the physical button for quick tweaks, or tap into the Kepwam App for Bluetooth control. The app provides real-time temperature readouts, lets you set a preferred range, and enables customization for appearance—so your mug can fit your mood or scene.
Constructed from 18/8 stainless steel with double-wall vacuum insulation and a food-grade ceramic coating, the mug offers durability and a comfortable grip. For best care, hand wash only; avoid hot-water cleaning that could affect the battery-backed temperature system.
The mug’s ergonomic rotating handle, BPA-free materials, and a leakproof lid with a flip and straw design minimize spills while commuting. The 20oz capacity fits most car cup holders and backpacks, making it a practical companion for work, road trips, or weekend getaways.
Package includes: 1 x 20oz Kepwam Temperature Control Self-Heating Travel Mug, charging base with 6ft cable, leakproof 2-in-1 lid, user manual, and premium gift packaging.
Q: How long can Kepwam keep drinks hot?
A: Up to 10 hours on a full charge when used independently.
Q: Can I control temperature via the app?
A: Yes, you can adjust temperature and monitor real-time readings through the Kepwam App.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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