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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the KXIAOCHEN 20oz Insulated Coffee Mug with Lid in Navy Blue — a reliable stainless steel tumbler built for daily moments, from early commutes to casual gatherings. With double-wall vacuum insulation and premium 18/8 steel, it preserves the temperature of your favorite beverages as you move through the day. The clean, rugged look and practical design make it a versatile companion for work, travel, or at-home enjoyment.
Designed for real-life use, this mug blends form and function. The 20 ounce capacity balances generous servings with manageable hand size, while the No Sweat design helps keep hands dry even when the outside of the mug is hot or cold. The sliding lid adds a practical touch for outdoor sipping and helps protect your drink from dust and debris when you’re outside, whether in a garden, park, or campsite. It is not leak-proof, so tipping cautiously is advised. At the same time, the mug is not microwaveable, which fits many office and kitchen routines that favor reusable, durable vessels over quick reheating.
In short, the KXIAOCHEN 20oz insulated mug with lid combines sturdy materials with thoughtful details to support your beverages on the go. It invites you to savor warmth or refreshment on your terms, without promising guarantees—only possibilities for enjoying your drink of choice wherever life takes you.
Q: What is the capacity and how long does it keep drinks hot or cold?
A: Capacity is 20 ounces; hot up to 6+ hours, cold up to 12+ hours.
Q: Is the lid leak-proof and can it fit in car cup holders?
A: The sliding lid blocks dust but isn’t leak-proof; base may not fit standard car cup holders.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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