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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for everyday meals on the move, this compact stainless steel jar blends practical insulation with a kid-friendly lid. Its 12oz capacity is easy to pack and quick to enjoy, whether you’re heading to school, the office, or a weekend adventure.
The jar features a wide mouth for simple filling, spoon-friendly eating, and straightforward cleaning. The durable construction supports regular use, while the secure buckle lid helps keep contents contained in backpacks and lunch bags.
Imagine a warm lunch after a chilly morning commute, or a refreshing cold snack on a sunny afternoon. The LOHASOK jar is designed to move with your day, from classroom corridors to family road trips, without weighing you down.
Care and warranty details are straightforward: the jar uses food-grade materials, is designed for top-rack dishwasher cleaning, and is supported by a 3-year warranty for peace of mind. Individual results can vary with use, but many families value the combination of easy access, temperature maintenance, and simple upkeep as part of a flexible lunch routine.
Q: Is the LOHASOK 12oz thermo jar leak-proof?
A: Yes, the secure seal helps prevent leaks in bags and backpacks, making it suitable for school and travel.
Q: How long does it keep food hot or cold?
A: Its vacuum insulation can keep hot foods warm for about 6 hours and cold items cool for up to 12 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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