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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for busy days, this lunch bag combines a durable waterproof nylon exterior with a thick PEVA insulation liner. Seamless ultrasonic welding helps minimize leaks, while the smooth interior is easy to wipe clean. The result is a reliable tote that stays tidy from desk to park, with thoughtful touches that support your meal routines.
The top compartment expands with a reinforced zipper, giving you extra space when you need it. Start with a compact profile for a quick lunch and open the upper layer to fit snacks, sides, or a dessert. The main chamber accommodates drinks, fruits, and ice packs, while the upper zone holds bite-sized add-ons for bigger meals.
Base dimensions are 12.6 x 9.8 x 9.8 inches, expanding to 12.6 x 9.8 x 11.8 inches, for roughly 23 liters of capacity. The double-deck arrangement keeps items organized without sacrificing access to what you want first.
Note: While the features are designed to support regular use, results depend on real-world conditions. This Maelstrom lunch box aims to offer flexible storage, dependable organization, and practical convenience for everyday meals.
In addition, the double-deck construction with insulated lining can help maintain temperatures for hours, offering a practical solution for a varied daytime meal plan.
Q: Is the Maelstrom 23L lunch box leakproof and easy to clean?
A: The liner is PEVA and welded to reduce leaks, and the interior wipes clean easily.
Q: How expandable is the lunch bag and what capacity does it offer?
A: The top compartment expands with a zipper, reaching up to about 23 liters.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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