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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The NPBAG 5-Pack brings you a set of 15x16 natural cotton tote bags designed for daily use and creative projects. Crafted from 100% cotton, these bags offer a soft hand feel with a breathable, subtle weave that highlights the natural fibers. The neutral hue and lightweight construction make them easy to pair with branding, outfits, or event aesthetics. The bag’s size is roomy enough for books, groceries, or a compact day kit, yet light enough to carry without bulk.
Each tote features long handles that can be carried by hand or slipped over a shoulder, delivering comfortable versatility for errands, markets, or campus days. The seams are reinforced to help maintain shape and strength through repeated use, so you can rely on the bag for frequent carry and transit.
Included with each 5-pack is a PTFE Teflon sheet, a practical accessory valued around two dollars. This sheet supports heat transfer printing and related projects, helping you achieve cleaner lines and better results on fabric surfaces when using HTV, silk screen, or painting techniques.
Thanks to their natural look and blank canvas surface, these totes suit a wide range of roles—from promotional bags at events to reusable grocery totes or holiday gift packaging. They also serve as practical canvases for branding, school projects, or DIY crafts, offering a balance of simplicity and potential for customization.
To preserve the fabric’s color and integrity, hand wash in cold water. Air dry to maintain shape and strength, especially after printing or painting sessions. With careful care, these totes can remain useful for many outings and creative endeavors.
Q: What does the 5-Pack include?
A: Five 15x16 natural cotton totes plus one PTFE Teflon sheet for printing projects.
Q: How should these totes be cared for?
A: Hand wash in cold water to preserve fabric integrity and printability.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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