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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The OSK Thomas the Tank Engine Clear Thermos with Straw and Cup offers a friendly, ready-to-use hydration companion for kids and families. Its transparent body lets you see liquids swirl as you sip, and the familiar character design adds a touch of whimsy during school mornings, park adventures, or road trips. Made in Japan with careful craftsmanship, this thermos emphasizes tight tolerances, smooth edges, and durable plastics that stand up to daily use. The clear, BPA-free material provides visual reassurance for caregivers, while the integrated straw reduces spilling and makes sipping effortless on the move. Designed to fit easily into backpacks and lunchboxes, it keeps beverages within reach while you focus on the day ahead.
The bottle uses polypropylene for the body, lid, and straw, with silicone rubber for straw packing and polyacetal for the push button. This combination yields a sturdy, smooth action with a reliable seal. The contoured handle offers a comfortable grip for small hands, while the included shoulder belt supports hands-free carrying during longer outings. The clear body reveals liquid levels at a glance, adding a practical cue to daily routines.
The primary parts are polypropylene for the body, lid, and straw, with silicone rubber for straw packing and polyacetal for the push button. These choices aim for durability and a comfortable, safe everyday hydration option for kids.
Rinse after use, wash with mild soap, and avoid high heat to protect materials. Disassemble parts before cleaning to reach every corner. Hand washing is recommended to help preserve the seal and finish over time.
Q: What’s included in the box?
A: The set includes the clear thermos bottle, a handle, a shoulder belt, plus a straw and lid.
Q: Where is it manufactured?
A: Made in Japan, featuring durable materials and precise construction.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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