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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Our Place Always Pan 2.0, a reimagined kitchen essential designed to handle a spectrum of tasks in a single, beautifully crafted pan. This 10-in-1 approach helps you move from searing to simmering without swapping pots, reducing clutter and simplifying weeknight routines. Imagine a pan that braises, braises, sears, steams, strains, sautés, fries, boils, bakes, roasts, and serves—each function supported by a carefully engineered surface and lid that work together to streamline your cooking flow.
Key capabilities unlocked by the design:
The ThermaKIND ceramic nonstick coating delivers smooth release without PFAS (including PTFE), PFOA, lead, or cadmium. The result is easy food release and gentler cleaning, so you can cook with confidence and enjoy minimal scrubbing after meals.
What this means in practice:
Crafted from recycled aluminum, the Always Pan 2.0 heats quickly and distributes heat evenly, staying durable enough for regular use. It’s lightweight enough to handle with one hand, yet sturdy enough to withstand daily cooking tasks. It’s also oven-safe up to 450°F, giving you finish options without swapping pans.
Real-life benefits:
Included with the pan is a custom steamer basket that doubles as a colander and a nesting beechwood spatula. This setup supports streamlined, one-pan cooking without clutter, so you can prep, steam, and serve in a single, cohesive workflow.
The domed, modular lid locks in moisture when you want a richer finish, while venting helps you regulate steam as needed. This gives you practical control whether you’re simmering, steaming, or finishing a dish in the oven.
From a quick weekday sauté to a gentle braise and a finish in the oven, the Always Pan 2.0 adapts to how you cook. The combination of a single pan, an included steamer basket, a dedicated spatula, and a versatile lid supports a fluid, simplified cooking rhythm—without promising guaranteed results, but with clear possibilities.
Summary: A multi-functional, non-toxic, and efficient pan designed to reduce clutter, speed up weeknight meals, and offer flexible cooking paths thanks to its 10-in-1 design, ceramic coating, and thoughtful included accessories.
Q: What makes the Always Pan 2.0 different from traditional cookware?
A: Always Pan 2.0 combines 10 functions in one pan, with ThermaKIND ceramic nonstick that is PFAS-, PTFE-, PFOA-, lead-, and cadmium-free.
Q: Is the pan oven and induction safe?
A: Yes, it is oven-safe up to 450°F and compatible with induction cooktops.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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