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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Always Pan 2.0 from Our Place is designed to simplify daily cooking by combining ten functions into one elegant pan. With a smooth ceramic surface, it handles searing, braising, steaming, and more without crowding your stove. Included with the pan is a dedicated steamer basket that also doubles as a colander, along with a nesting beechwood spatula, all kept neatly together by a modular lid that helps you control moisture and heat as your dish evolves from simmer to finish.
This one pan may change how you approach busy weeknights or leisurely weekend meals. Imagine reducing clutter on the countertop while still enjoying the full spectrum of cooking techniques. The design is aimed at practical, sensory-rich cooking where warmth, aroma, and texture guide the experience as much as timing and temperature.
From a weeknight veggie medley to a small one-pan roast, the Always Pan 2.0 supports a range of cooking moments. Its smooth ceramic surface makes sautéing onions and peppers a pleasure, while the steamer basket lets you gently cook vegetables or fish in a healthy, uncomplicated way. The lid’s venting feature gives you control during simmering, and finishing in the oven becomes effortless thanks to its oven compatibility.
Whether you’re upgrading your cookware lineup or looking for a practical gift, the Always Pan 2.0 offers a cohesive, sensory cooking experience that supports a variety of meals without overpromising results. It focuses on possibilities, not guarantees, and is designed to be a thoughtful addition to your kitchen routine.
Q: What makes the Always Pan 2.0 a versatile replacement for multiple pots?
A: It combines ten functions in one durable pan, plus a steamer basket and modular lid for steam, sear, bake, and more.
Q: Is the coating safe and easy to clean?
A: The ThermaKind ceramic nonstick is PFAS-free and designed for easy cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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