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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Elevate daily rituals with a pair of crystal clear mugs that blend thoughtful design with practical function. Built around a double‑wall construction, these mugs create a visible air pocket that lightly steers the temperature experience, helping you enjoy hot beverages longer and savor cold drinks without external condensation. The set includes two bamboo lids with a silicone seal that minimizes spills and can also double as a convenient coaster when you set the mug down. A perfect companion for cozy mornings and relaxed afternoons, these mugs invite you to slow down and focus on the moment, whether you’re brewing espresso, enjoying a latte, or sipping tea.
Crafted from borosilicate glass, these mugs resist thermal stress and condensation, offering a durable yet nimble feel. They clean easily and dry quickly on a rack. The lids seal tightly to help minimize spills, while the bamboo and silicone components add a natural, tactile contrast to the glass. For best results, follow standard care guidelines and avoid exposing lids to harsh heat for extended periods, preserving the seal and the coaster function.
With its minimalist, transparent silhouette and warm natural lids, this PARACITY set is designed to complement modern kitchens and travel setups. The included gift box adds a touch of refinement, turning a practical mug pair into a thoughtful present for weddings, birthdays, or housewarmings. While the performance features are promising, your experience will depend on your beverage choices and routine, making this set a versatile option for many coffee and tea lovers.
Q: What is included in the PARACITY Glass Coffee Mugs Set?
A: Two 12 oz glass cups, two bamboo lids with silicone seals, two wooden spoons, and an elegant gift box.
Q: Is the glass mug set safe for dishwasher and microwave use?
A: Yes. The borosilicate glass is dishwasher and microwave safe; lids require gentle hand washing to maintain seal.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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