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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Pavilion Grandma Coffee Mug, a 15 oz cream-toned stoneware cup designed for everyday moments with grandma. Its warm finish, comfortable handle, and thoughtful heart tag combine to create a mug that feels special on any morning, afternoon pick-me-up, or cozy cocoa break. The sturdy construction and clean design make it a reliable companion for daily beverages, while its friendly message adds a touch of sentiment to any kitchen routine.
Designed in-house by Pavilion, this mug proudly wears the Grandma text and a small heart icon, adding a personal touch to her daily ritual. The generous 15-ounce capacity offers a balanced mug size that fits comfortably on most desks, countertops, or tabletops. The soft cream glaze complements a range of dishware, from modern minimalist to classic ceramics, helping it blend into many kitchen styles.
Crafted from durable stoneware, this mug is built to withstand daily use. The cream glaze provides a soft, inviting look that complements a wide range of kitchen decors. The mug is microwave and dishwasher safe, making reheats and quick cleanups simple; to help preserve the decal, hand washing is recommended when possible. The sturdy handle and balanced weight contribute to a comfortable grip during busy mornings or relaxed evenings.
For daily enjoyment, this mug shines in busy mornings, quiet weekends, or shared kitchen moments. It pairs well with a quiet sit-down or a bustling family breakfast, inviting a pause to savor the beverage and a smile.
Gift ready, everyday friendly, and made to last, the Pavilion Grandma Coffee Mug blends style with practicality to elevate daily sips without overpromising results. Consider it as a warm companion for mornings and a heartfelt gesture for loved ones.
In real life, people notice the creamy glaze, the satisfying weight, and the heart detail that signals care. Whether a gift or a daily treat for grandma, this mug aims to brighten ordinary moments with a touch of charm and a reliable performance.
Q: Is the Pavilion Grandma Coffee Mug microwave safe?
A: Yes, the mug is microwave compatible for quick reheats.
Q: Does this mug come gift-ready?
A: Yes, it ships in gift-ready packaging with a heart tag.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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