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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Discover a versatile, reusable surface designed to simplify everyday baking. The QUELLANCE mat blends BPA-free, premium food-grade silicone with fiberglass reinforcement, creating a soft yet firm sheet that resists wrinkles and color fading through repeated use. This is a healthier, more convenient alternative to disposable parchment and flour-dusted countertops, ideal for cooks seeking a reliable, long-lasting work surface.
In practice, the mat’s thoughtful construction matters. The non-stick surface helps dough slide smoothly, while a textured, anti-slip back grips the countertop to prevent shifting as you roll, pat, or shape dough. The generous 24 x 32 inch footprint provides ample room for large batches, rolled pie crusts, or thick pizza dough, reducing flour mess and enabling precise control without crowding your workspace.
To care for the mat, wash with water or soap, or place it in the dishwasher. When dry, roll or fold it tightly to store in a drawer or cabinet. Its blue finish, sturdy surface, and practical features are designed to support a wide range of baking tasks, from quick weeknight pizzas to intricate fondant work.
Q: What materials is the QUELLANCE silicone baking mat made from?
A: BPA-free food-grade silicone reinforced with fiberglass for durability and a safe, non-wrinkling surface.
Q: How do I clean and store the mat?
A: Rinse with water or wash in the dishwasher; roll or fold after drying to save space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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