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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Ratrabas Upgraded Airpot Coffee Carafe with Double Pump combines robust construction with thoughtful design, making it a practical companion for home entertaining, office breaks, or party-sized gatherings. It blends professional-grade durability with a user-friendly experience, so you can focus on hosting and enjoying the moment.
Built with food-grade 316 stainless steel and a six-layer vacuum insulation, this carafe is designed to safeguard flavor and temperature. It keeps hot beverages hot for up to 24 hours and chilled drinks cold for as long as 36 hours, offering dependable temperature stability across the day.
The carafe features a dual-pump system and an upgraded airbag that delivers approximately 300 ml per press, making serving quick and simple for all ages. The ergonomic stainless steel lever, paired with a safety lock, requires minimal effort and supports rapid pours.
An innovative U-shaped spout minimizes residue and drips, while the wide opening accommodates ice and refills with ease. A removable lid and one-click disassembly simplify cleaning, and included cup and straw brushes support quick maintenance.
With a 2.5L capacity, this carafe helps keep beverages ready for long sessions, helping to preserve aroma and taste across hours of use. It works well for coffee, tea, hot chocolate, or other hot or cold beverages, making it flexible for daily routines and gatherings.
Whether hosting a brunch, running a busy office lounge, or catering a family event, the Ratrabas Airpot offers dependable performance without complicating your setup. It pairs a professional appearance with practical features to support smooth beverage service all day long.
Q: What beverages can I serve with the Ratrabas Airpot?
A: It maintains hot drinks hot and cold drinks cold for hours, making it great for coffee, tea, cocoa, or punch.
Q: How easy is it to clean and refill the carafe?
A: The wide opening, removable lid, and included brushes make cleaning and refilling straightforward without disassembly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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