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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the RAYMYLO Insulated Travel Mug, a 20 oz tumbler crafted for everyday car rides, commutes, or weekend adventures. The Indigo/Black finish blends a sleek aesthetic with practical design, delivering a trustworthy companion for your beverages on the go. This mug is built to keep pace with busy mornings and relaxed weekends alike, offering a balanced combination of temperature retention, easy maintenance, and reliable performance.
Designed for real life, the mug uses double-wall vacuum insulation paired with copper-coated stainless steel. The result is a mug that helps beverages stay hot for hours and stay cold well into the day. Whether you’re craving a hot brew on a chilly morning or a refreshing iced drink during a summer drive, you’ll appreciate the steady temperature window the mug provides.
Cleaning is easier with a fully detachable sliding lid that minimizes hidden grime. A flexible cleaning brush is included to reach tight spots, helping maintain a fresh-tasting drink and reducing lingering smells over time.
The upgraded slide lid locks securely for a leak-free performance, so you can flip the mug or stash it in a bag without worry. Made from BPA-free 18/8 stainless steel, it preserves flavor and resists flavor transfer, making it suitable for coffee, tea, smoothies, or water.
With a 20 oz capacity and a design tuned for car cup holders, this mug is ready for daily routines, road trips, or quick errands. The Indigo/Black colorway adds a touch of personality to your travel gear, while the robust build stands up to daily use.
RAYMYLO backs this insulated mug with a lifetime warranty and 24/7 customer support, reflecting confidence in its build and a commitment to customer satisfaction. If you have questions after delivery, support is just a message away.
Note: While the mug is designed for reliable temperature performance and easy cleaning, actual results can vary with beverage type, initial temperature, and external conditions. Consider it a practical option for daily use, offering possibilities rather than guarantees.
Q: Is the sliding lid truly leak-proof?
A: The upgraded sliding lid locks securely to help prevent spills when closed; avoid overfilling.
Q: Will it keep drinks hot or cold for a long time?
A: The double-wall vacuum insulation and copper-coated steel help maintain temperature for several hours, depending on ambient conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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