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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Elevate everyday sipping with the Sango Siterra Artist's Blend Mug Set. Each 17 oz mug offers a substantial, comfortable heft and a smooth, rounded rim that invites a satisfying sip. The set includes four mugs, making it easy to share a warm moment with family or friends while enjoying the subtle texture and color variations that give each cup its own character.
The mugs showcase a natural stoneware base and a tactile, textured surface that catches light in inviting ways. The glaze has a handcrafted feel, with organic variations that enhance the rustic charm on your table—perfect for cozy mornings or relaxed evenings with company.
Whether you reach for bold coffee, fragrant tea, hot cocoa, or a specialty drink, these mugs offer a versatile canvas for your beverages. The assortment of colors helps set a warm, inviting table when hosting friends or family, without sacrificing a cohesive look.
Designed to be thoughtfully presented, the Siterra set makes a considerate gift for housewarmings, holidays, or birthdays. Its rustic aesthetic pairs well with many kitchen styles, while the durable construction supports daily use and enjoyment for years to come.
In short, the mug set emphasizes tactile charm, everyday usability, and reliable performance, inviting you to savor small moments with better mugs.
Q: What is included in the Sango Siterra Artist's Blend Mug Set?
A: A complete service-for-four set with four 17 oz stoneware mugs, each with a rustic texture and durable glaze.
Q: Are these mugs safe for everyday use?
A: Yes. The mugs are microwave-safe and dishwasher-safe, with a scratch-resistant finish designed for daily coffee, tea, or hot beverages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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