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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Smilatte 28oz Extra Large Ceramic Mug, a blue porcelain cup designed for moments that deserve a bigger sip. With a generous 28-ounce capacity and a confident presence on your desk or kitchen table, this mug invites you to savor your beverage a little longer. The sturdy AB-grade ceramic feels substantial in hand, and the glossy blue glaze adds a pop of color to your daily routine. This mug is more than a container; it’s a companion for those long mornings, cozy afternoons, and late-evening winding-down rituals.
The mug measures about 3.9 inches in diameter and 6.3 inches tall, weighing roughly 1.8 pounds when full. The combination of generous capacity and a solid feel makes it easy to grip and enjoy a full serving without reloading frequently. The glaze offers a smooth, comfortable surface that resists wear and maintains its vibrant blue over time.
Crafted from AB-grade porcelain, this mug is designed for daily use with reliable durability and easy cleaning. The glaze resists everyday wear, maintaining color wash after wash. It is safe for the dishwasher, microwave, oven, and freezer, offering flexible care options for busy households. The sturdy build handles routine clinks and daily refills with ease.
Whether you start with a bold morning coffee, unwind with herbal tea, or savor hot cocoa on chilly evenings, this oversized mug supports your ritual. It also doubles as a thoughtful gift—fill it with candy or pens to create a personalized present. The generous size makes it easy to enjoy bigger servings without frequent refills, turning ordinary moments into small rituals of comfort.
Smilatte packages carefully and backs the porcelain product with a 30-day replacement guarantee for issues not caused by external factors, offering peace of mind with your purchase. This commitment complements the mug’s practical design and makes it a dependable everyday option for those who value form and function.
Q: What capacity does the Smilatte 28oz mug hold?
A: The mug holds 28 ounces, ideal for generous servings at home or at the office.
Q: Is it safe for common appliances?
A: Yes, it is dishwasher and microwave safe; also oven and freezer friendly for versatile use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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