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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed to keep pace with your day, the Quencher ProTour blends rugged durability with practical hydration features. The Rose Quartz finish offers a soft, contemporary touch to a classic Stanley silhouette, making it a stylish companion for workouts, commutes, and weekend adventures.
Whether you are sipping at the gym, hiking a trail, or bouncing between meetings, this tumbler is built to support your routine. The combination of a leakproof flip straw lid, stainless steel construction, and a comfortable handle makes on-the-go hydration easier without constant refills.
This tumbler is dishwasher safe, though hand washing can help preserve paint finishes longer. To avoid performance changes, skip high heat washing and chlorine-heavy detergents. For stubborn stains, soak overnight with warm water and baking soda, then rinse and dry with the lid removed.
Make sure the lid, spout, and straw are fully closed before packing. Do not use with hot liquids, carbonated beverages, or in microwave or freezer environments. Always inspect the seal before reuse to maintain spill resistance.
Q: Is the STANLEY Quencher ProTour dishwasher safe?
A: Yes, it is dishwasher safe, but mild settings help preserve the finish and insulation.
Q: What beverages are recommended for this tumbler?
A: Best for cold drinks; do not use hot liquids or carbonated beverages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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