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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Quencher ProTour blends practical design with dependable durability, making it a reliable companion whether you’re commuting, hitting the gym, or exploring the outdoors. With a built-in flip straw lid, you can sip one-handed and close securely to help minimize spills while you move through your day. This 40-ounce tumbler is crafted to keep you hydrated without slowing you down.
Constructed from 18/8 stainless steel and finished in BPA-free materials, the ProTour emphasizes resilience and long-term use. Its double-wall vacuum insulation helps keep beverages cold for hours, so water, iced tea, or electrolyte drinks stay refreshing from morning workouts to late-night tasks. The textured grip handle and a narrow base make it comfortable to hold and easy to slide into most car cup holders, ensuring it’s ready when you are.
The ProTour’s lightweight design, supportive handle, and cup-holder compatibility make it a versatile travel companion. Whether you’re running errands, driving to meetings, or venturing on a hike, you can rely on a steady grip and comfortable transport. Its 40 oz capacity minimizes refills, while the sleek colorways offer a contemporary look that fits a range of personal styles.
Care is straightforward: the tumbler is dishwasher-safe, though gentle hand washing can help preserve any surface artwork. For best longevity, ensure all parts are fully closed and properly assembled before use, and avoid microwave heating, hot liquids, or freezing, which can affect performance.
Note: The product is intended for cold use only and should not be used with hot liquids. This helps maintain lid integrity and performance under typical usage. By choosing the ProTour, you’re selecting a hydration option built to travel with you through daily routines and weekend adventures.
Q: Is the Quencher ProTour suitable for hot beverages?
A: No. The tumbler is designed for cold beverages only and should not be used with hot liquids.
Q: Is it leakproof and dishwasher safe?
A: Yes, the lid is leakproof when properly assembled, and the tumbler is dishwasher-safe, though hand washing helps preserve finish.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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