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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the SUSTEAS 2.0L Glass Pitcher, a versatile carafe designed to elevate everyday serving and small gatherings. Crafted from heat-resistant borosilicate glass, it endures a broad temperature range from -20°C to 150°C, combining durability with a clear, inviting look. Free from lead and BPA, this pitcher offers a wholesome everyday option for water, juice, tea, and more. Refrigerator safe for many beverages and, when used with low heat, it can handle gentle warming. The balanced weight and generous capacity invite confident pouring whether you are preparing a simple daily refill or setting the stage for a relaxed entertaining moment.
The dual opening 18/8 stainless steel lid is adjustable, letting you decide how much pulp or ice you keep inside while you pour. A drip-proof spout and an ergonomic handle make every pour easier, while the silicone gasket around the lid sits snugly against the body to help keep counters dry. This thoughtful design supports a range of drinks without compromising on cleanliness or convenience.
With an actual load capacity of 1800ml, the carafe presents a sturdy, visually appealing silhouette. Thick walls and a clearly visible glass body lend a sense of quality that suits daily use as well as more social occasions. Use it for iced tea, lemonade, juice, coffee, margaritas, sangrias, wine, or plain water—and enjoy the balance of practicality and style each time you set the pitcher on the table.
Hand blown by skilled artisans, this pitcher features a smooth surface, a wide opening for easy filling, and a simple, robust structure designed for practical handling. The included long-handled cleaning brush makes interior maintenance a quick, thorough task, helping you keep the glass pristine without stretching or scrubbing.
Presented in exquisite packaging, the SUSTEAS Glass Pitcher makes a thoughtful gift for friends and family. Its classic, versatile design blends with various decors and occasions, inviting recipients to enjoy refreshing beverages with a touch of everyday luxury.
Q: What beverages work well in the SUSTEAS 2.0 L glass pitcher?
A: Great for iced tea, juice, water, cold brew, and more; the lid keeps pulp and ice in check and avoids countertop wetting.
Q: What safety and cleaning features does it offer?
A: Made from heat-resistant borosilicate glass, lead- and BPA-free, with a drip-proof spout and included long-handled brush for easy interior cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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