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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Suyika Tomotime Ceramic Tea Cup with Infuser and Lid is a compact 400ml (13.5oz) vessel built for everyday rituals and relaxed breaks. Its matte-black ceramic body pairs with a smooth wooden handle, inviting you to pick it up and savor the moment. The included infuser and ceramic filter support both loose-leaf tea and tea bags, delivering a clean aroma and vibrant color that showcases your chosen blend.
Designed with practicality in mind, this cup doesn’t just brew—it's easy to clean and maintain. The ceramic filter is removable and can be washed by hand or in a dishwasher, helping you keep flavors pure and surfaces tidy between uses. The lid doubles as a coaster, neatly accommodating the infuser and, when placed on the mug, helping to retain a gentle warmth as you linger over your drink.
With its balanced blend of material, form, and function, the Tomotime cup invites you to create small, enjoyable rituals wherever you are. It blends a calm, modern aesthetic with practical features that fit real-life use, from brewing to sipping to easy cleaning. While it won’t promise instant results or guarantees, it opens up possibilities for more mindful tea moments and versatile daily beverages.
Q: Is the cup microwave safe?
A: Not recommended. The wooden handle can overheat in a microwave, so use on a table or counter instead.
Q: Can I use loose leaf tea with the infuser, and is the filter dishwasher safe?
A: Yes. The ceramic filter is removable and dishwasher-safe, suitable for loose leaf tea or tea bags.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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