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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Celebrating a new address calls for a thoughtful, well-rounded gift. Synhonty presents an 11-piece New Home Gift Basket that blends everyday usefulness with warm sentiment. The set centers on a bamboo serving board with a Home Sweet Home engraving, paired with a soft towel set, a scented soy candle, decorative coasters, a wine bag, a honey spoon, and a charming wooden decoration ornament. Each piece is selected to help new homeowners settle in and create pleasant spaces.
Key items feel sturdy and tactile: the bamboo board offers a smooth, natural grain that performs as a functional surface for arranging cheeses, fruit, or small bites, while doubling as a subtle decorative accent in the kitchen or dining area. The honey spoon brings a touch of rustic charm to tea or drizzle tasks, and the decorative coasters protect surfaces with understated style. The soy candle carries a lavender vanilla aroma that invites a calm moment after a busy day of unpacking, helping to set a relaxing mood in any room.
The wooden decoration ornament adds a personal, warm touch: you can write a blessing on the back, creating a keepsake that can live on a wall, shelf, or Christmas tree. Towels in the set deliver soft, absorbent comfort for everyday routines, while the wine bag makes bottle gifting or storage more presentable. All items arrive in ready-to-gift packaging, so you can send warmth directly to the recipient without repackaging.
This collection is designed to celebrate a milestone with warmth and practicality. While results may vary for every homeowner, the set offers a range of experiences—from relaxing candle moments to inviting entertaining spaces—that could help transform a house into a home.
Q: What’s included in the Synhonty New Home Gift Basket?
A: An 11-piece set including a bamboo serving board, honey spoon, wine bag, scented candle, decorative coasters, towels, and a wooden decoration ornament.
Q: Is this gift basket ready to ship as is?
A: Yes, the items arrive gift-ready with heartfelt messages and require no repackaging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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