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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Tea Forte Poom Double-Wall Glass 10 oz Tea Cup, a thoughtfully crafted vessel designed to elevate your tea moments. From the first pour to the last sip, this cup invites you to slow down and savor color, aroma, and temperature in harmony.
The hand-blown glass teacup transforms a simple brew into a sensory ritual. Subtle curves, a clear view of the tea, and the gentle weight in your hand create a moment of appreciation. With a generous 10-ounce capacity, it accommodates a full brew without rushing.
The innovative double-walled glass keeps your hot tea hot for longer while the exterior remains comfortably cool to the touch. This insulation also helps cold beverages stay cold and prevents condensation, keeping your table tidy and glass comfortable to handle.
The cup is crafted to showcase Tea Forte’s pyramid infusers and jewel-toned blends. Its crystal-clear surface frames the tea’s color, turning every serving into a small ceremony—perfect for table service or quiet enjoyment at home.
Use this cup for a satisfying 10-ounce pour of hot or iced tea. For longevity, gentle hand washing is recommended to preserve the clarity and finish of the glass.
Choose this cup for moments of calm, shared tea rituals, and a refined table presence. Benefits described here reflect the design and construction features, presented as possibilities to enhance your tea moments rather than guarantees.
Q: What makes the Tea Forte Poom cup special?
A: The hand-blown glass design with double-wall insulation keeps heat in while staying cool to touch.
Q: Is this cup suitable for iced tea without condensation?
A: Yes—the double-wall construction minimizes condensation, helping cold drinks stay cold and clear on the table.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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