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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed to keep beverages hot and ready when you are, this carafe blends rugged durability with everyday practicality. Its 34 oz (1.0 liter) capacity helps you serve several cups without multiple refills, making it a convenient companion for home kitchens, office break rooms, and small gatherings.
Crafted for performance and ease of use, the carafe features double wall vacuum insulation and a robust 18/8 stainless steel interior and exterior. The result is a vessel built to withstand routine daily use while preserving the warmth and aroma of your drink.
Pouring is designed to be clean and controlled. A groove spout and inner dual silicone rings work together with an airtight lid to minimize drips, even with a slight tilt. The lid locks securely, creating a reliable seal that helps prevent accidental leaks while you pour.
The carafe is designed for home and office use, offering a convenient push button pour and a sturdy, easy to clean build. For best results, pre heat or pre cool before use to optimize temperature retention. Real world results can vary based on starting temperature, fill level, and ambient conditions, but the design aims to keep beverages hot for extended periods.
We stand behind the quality and offer responsive after sales support within 24 hours if you have any concerns. This carafe is a thoughtful addition to routines that value warmth, aroma, and reliable serving from a single, durable vessel.
Q: How much coffee does the Tiken 34 Oz Thermal Carafe hold and how long can it stay hot?
A: It holds 34 oz (1.0 liter). With proper pre warming, beverages can stay hot for hours depending on start temperature and conditions.
Q: Is the lid leak proof and easy to pour with one hand?
A: Yes, the insulated airtight lid and groove spout with a push button pour support smooth, controlled one handed serving.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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