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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Elevate your kitchen with the Umbra Buddy Countertop Paper Towel Holder in Black. This playful molded figure brings personality to everyday tasks while delivering practical benefits. The design provides just enough tension to standard paper towel rolls for an easy one-handed tear, all while adding a touch of whimsy to your counter or dining space. A thoughtful fusion of form and function, Buddy invites you to reach for a towel with ease and a smile.
Buddy’s footprint is compact enough to sit neatly on crowded counters, measuring 7.5 × 7.25 × 13.25 inches. This keeps towels within arm’s reach without crowding your workspace. The stand securely holds rolls to prevent unwanted unraveling, so you can grab a towel without disrupting the rest of the roll.
Crafted with recycled plastics and finished with an eco-friendly process, Buddy combines sustainability with style. It’s easy to clean—a quick wipe-down keeps the surface looking fresh and fingerprint-free, even after busy shifts in the kitchen or dining room.
The sleek black finish and contemporary form complement a wide range of decors, from minimalist to contemporary. Umbra emphasizes originality, and Buddy stands out as a practical accent rather than a generic accessory.
Place Buddy on the breakfast bar, near the coffee station, or in a family kitchen where quick access to towels is helpful after cooking, baking, or dish duty. The compact size helps keep countertops tidy while ensuring towels are always within easy reach.
Dimensions: 7.5 x 7.25 x 13.25 inches (19 x 18 x 34 cm). Made with recycled plastics and featuring an eco-friendlier finish that uses less water and waste in production.
Q: What are the main advantages of the Umbra Buddy Paper Towel Holder?
A: One-handed tearing, a neat roll, durable yet lightweight construction, and simple refilling improve everyday kitchen tasks.
Q: Is this holder compatible with standard paper towel rolls?
A: Yes, it fits standard rolls and offers an easy load-and-go setup on a compact, easy-to-clean base.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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