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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Umbra UDry, a smart 2‑in‑1 dish drying solution that blends a highly absorbent microfiber drying mat with a removable over‑the‑sink utensil caddy and a compact dish rack. Use it over the sink to free counter space, or place the mat on the counter for a generous drying area. The BPA‑free rack secures to extendable arms and adapts to a wide range of sinks, making everyday drying more organized and efficient without adding clutter.
The UDry system offers two practical setups in one, making it easy to tailor to your kitchen routine. Whether you prefer a surface‑level drying zone or a space‑saving option over the sink, this 2‑in‑1 design adapts to your workflow.
The UDry system pairs practical materials with thoughtful design. The microfiber mat handles moisture efficiently, while the rack’s BPA‑free construction emphasizes everyday usability. The unit is easy to clean—the rack is top‑rack dishwasher safe, and the mat is machine washable—so it stays fresh between uses.
Designed in Toronto, Umbra brings global reach and contemporary styling to everyday tasks. The lightweight, compact form balances function and aesthetics, helping kitchens stay organized without sacrificing style.
Q: What is the capacity of the Umbra UDry dish rack?
A: Holds up to 16 plates with a removable utensils basket.
Q: How should I clean and maintain UDry?
A: Mat is machine-washable; rack is top-rack dishwasher safe; dry thoroughly after cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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