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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Experience a touch of artisan charm with six 12-ounce mugs, each finished in a lush green reactive glaze. The glaze dances with light, and no two pieces are exactly alike, giving your kitchen a warm, handcrafted feel.
In the hand, STARRY mugs feel balanced and sturdy. The wide, gently curved handle sits comfortably in most grips, supporting relaxed sipping whether you’re starting your day with coffee, unwinding with tea after a long afternoon, or savoring cocoa on a chilly evening.
Constructed from durable porcelain, these mugs are lead-free and non-toxic. They’re designed to resist cracking and fading through everyday use, maintaining their glossy finish after countless hot beverages.
STYLE AND VERSATILITY
The minimalist glossy green finish helps these mugs blend with a wide range of table settings, from casual breakfasts to elegant brunches. Their compact silhouette makes them easy to stack and store in standard cabinets, freeing up kitchen space over time.
Care and everyday use
In daily use, you’ll notice the substantive weight and the glaze’s subtle shimmer as light plays across the surface. They’re simple to clean by hand or in the dishwasher, and they handle microwave reheating with ease for quick beverages between tasks.
Overall, the Vancasso STARRY mug set is designed to be a reliable, stylish addition to your kitchen or dining room, offering a touch of color, a pleasant handling experience, and practical performance that fits a busy lifestyle. Consider them as everyday essentials, or as a thoughtful gift for new homeowners, graduates, or loved ones who appreciate a little daily luxury.
Q: What is included in the Vancasso STARRY 6-Pack?
A: Six 12oz mugs with a unique green reactive glaze, designed for daily use and microwave/dishwasher safety.
Q: Are these mugs lead-free and safe for everyday use?
A: Yes. They’re made from durable porcelain, and are lead-free and non-toxic, suitable for daily beverages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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