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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The WENSSY Letter L with Flower mug brings a touch of personality to daily rituals. Painted in a warm pink and featuring a delicate floral accent around the initial L, this 14-ounce cup is designed to feel both modern and comforting. It’s a versatile pick for coffee lovers, tea enthusiasts, and anyone who appreciates a small, meaningful detail in their kitchen or on their desk.
This mug arrives in exquisite gift packaging, making it a thoughtful choice for occasions like birthdays, bridal showers, or a simple gesture of appreciation. The ready-to-gift presentation saves time while delivering a polished, presentable gift that feels personal.
While each mug is handmade and may vary slightly, the overall effect is a charming piece that feels personal and thoughtfully crafted. It pairs well with a cozy morning routine or a desk-side coffee break, and it can be a memorable gift for women who enjoy meaningful accents in their everyday items.
To preserve the colors and design, wash with mild detergent and a soft sponge. While dishwasher-safe, you may choose gentle hand washing to help maintain the vivid flower surround and initial detail over time.
Q: What makes the WENSSY Letter L mug special?
A: Each mug is handmade with a unique pattern and a 14-ounce capacity, offering a personal touch.
Q: Is the mug safe for daily use and cleaning?
A: Yes, it is designed to be dishwasher-safe and suitable for everyday use, with durable materials.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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