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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The ZENS Modern Tea Pot is a glass teapot with an innovative one touch pouring system designed for tea lovers who value clarity, control, and portability. At its heart is a semi automatic center valve. Press the button and brewed tea flows effortlessly into a bottom insulated cup. The design emphasizes a seamless steep and pour experience, making the ritual of gongfu style tea simpler and more engaging, whether at home, in the office, or outdoors.
Note this is not a travel infuser bottle or thermos. The top portion is separate from the bottom cup, allowing you to customize your brew and pour with minimal fuss. The result is a pure tea moment with less clutter and fewer fiddly bits during cleanup.
Crafted for durability and flavor, the teapot uses high quality borosilicate glass paired with a 316 stainless steel filter. The filter features a dense micro hole mesh that helps minimize sediment while preserving your tea leaves’ aroma and character. The pot is designed to be dishwasher safe for easy maintenance, and the double walled insulated cup around the bottom keeps beverages hot while protecting your fingers from heat.
To brew, place your loose tea in the top portion, add hot water, and steep to your preferred strength. When ready, press the button to drain into the insulated cup below. The lid doubles as a coaster to rest the infuser, and the whole setup travels neatly in a stylish carrying kit for on the go tea moments.
The combination of a precise one touch pour, a robust filter, and a portable travel kit creates a versatile setup that supports a range of tea adventures. It invites you to experiment with different leaves, bloom times, and water temperatures, all while offering a visually pleasing ritual that complements everyday life without overpromising results.
Q: What makes the ZENS tea pot easy to use
A: The one touch pouring button and separable top and bottom design simplify steeping and pouring.
Q: Is this teapot suitable for travel
A: Yes, the included travel kit case and portable design let you carry tea sets for picnics, hikes, or office use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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