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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the ZENS Panda Tea Cup with Infuser and Lid, an 11 oz ceramic mug that blends whimsy with everyday practicality. This 4-piece set includes a ceramic cup, a fine infuser, a snug lid with panda ears, and a larger coaster that doubles as a serving plate for biscuits or cookies. Packaged in a charming panda design box, it's ready to delight a tea lover or collector from the moment it arrives.
Each element is designed to enhance your loose leaf ritual. The cup, the strainer, the lid, and the coaster work together to keep your tea contained, your workspace tidy, and your serving setup welcoming. The coaster is generously sized for small bites, so you can sip and snack in one cozy moment.
The mug features a wooden handle shaped to fit your grip, with the panda arms appearing to cradle the cup. The lid carries tiny ears and can serve as a decorative display when not in use. The outer glaze is a matte finish with hand-painted gradient accents, while the interior remains smooth and easy to clean.
The extra-fine strainer is shaped with delicate floral openings that let the fragrance escape while catching the leaves, even larger leaf teas like oolong. The filter depth offers room for expansion, so you can brew a richer cup without dregs at the bottom.
Crafted from sturdy pro-grade ceramic, the mug resists fading and stands up to daily use. The glaze is hand-painted by artisans, creating a unique texture that contrasts with the glossy interior. The infuser is dishwasher safe, while the mug is best hand-washed to protect the wood handle and color over time. The packaging makes it a memorable gift for Mother’s Day, birthdays, holidays, or collectors.
Q: What makes the ZENS Panda Tea Cup a good gift?
A: Its adorable panda design, practical infuser set, and gift-ready packaging make it a thoughtful option for tea lovers.
Q: Can I brew loose leaf tea easily with this cup?
A: The fine infuser handles loose leaf tea well, while the mug may be best hand-washed to protect the wood.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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